Shipping & Returns

 Shipping Policies

  • Shipping is FREE for all domestic orders.
  • Orders received 2pm EST Monday through Friday ship out SAME DAY!
  • All orders shipped from our warehouse in Texas, USA.
  • We only ship to the continental United States. No Hawaii, Alaska, or military.
  • Need guaranteed 2-day shipping? Try the VIAHART store on
  • We currently don't offer international shipping. Sorry! For international orders, please visit our Amazon Store or check out our international distributors! shipping map

Return & Refund Policies

At Brain Flakes®, customer satisfaction is highly important to us, so please review the below policy for the condition that is applicable you. Returns must be filed within 35 days of receiving the item.

  • If your item arrived later than the expected delivery date, we will pay for the return shipping, as well as issue a full refund + 10% off your next order.
  • If your product has a defect, send us a clear picture to 904-414-4094 or in an email and we will refund you 100% of your order without a return.
  • If you want to return the item, we will provide free return shipping and a full refund once the item arrives at our warehouse and is in good condition.